Privacy Policy for Xinú Perfumes
Effective Date: June 1st, 2025.
At Xinú Perfumes ("we," "our," or "us"), we are committed to safeguarding your privacy. This privacy policy explains how we collect, use, and disclose your personal information when you interact with our website (https://xinu.mx), email communications, or third-party services.
1. Information we collect
We collect personal data in two ways:
Information you provide to us
Contact details such as your name, email address, phone number, and shipping/billing address.
Payment details when you make a purchase (processed securely via third-party services).
Information submitted through forms, surveys, or email.
Preferences when interacting with our website or marketing tools.
Information collected automatically
Browser type, IP address, device identifiers, and browsing behavior.
Data from cookies, tracking pixels, and third-party platforms.
Tools used may include:
Klaviyo for email and behavior-based communication.
Meta (Facebook/Instagram) for advertising and performance tracking.
Google Analytics for website usage insights.
2. How we use your information
We use personal data to:
Fulfill orders and provide customer support.
Send email communications (only with your explicit consent and opt-in).
Improve your browsing and shopping experience.
Measure and optimize marketing campaigns.
Detect and prevent fraudulent or malicious activity.
Comply with applicable laws and obligations.
We may also use personal information to show you relevant ads on third-party platforms such as Meta (Facebook and Instagram), based on your interactions with our website or emails.
3. Sharing of information
We do not sell or share your personal information for monetary gain.
We may share data with trusted partners:
Service providers to fulfill your orders (e.g., payment processors, shipping providers).
Marketing and analytics platforms (e.g. demographics data).
Legal authorities if required for compliance or enforcement.
Each third party is required to handle your data responsibly and in accordance with applicable law.
4. Cookies and tracking
We use cookies, pixels, and similar technologies to:
Remember your preferences.
Analyze website traffic.
Deliver personalized ads via platforms like Facebook and Instagram.
You may disable cookies through your browser settings, though this may affect site functionality.
5. Your rights and choices
Unsubscribe from marketing
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us.
Access, correction, and deletion
You may request to:
Access the personal data we hold about you.
Correct inaccuracies or request deletion.
Restrict or object to certain uses of your data.
To make a request, contact us at hola@xinu.mx.
6. CCPA notice (California residents)
Under the California Consumer Privacy Act (CCPA), you may have the right to:
Know what personal information we collect and how we use it.
Request deletion of your data.
Opt out of the sale or sharing of personal data (we do not sell personal data).
You may submit requests via hola@xinu.mx with the subject line: “CCPA Request.”
7. GDPR notice (EU/UK residents)
If you are located in the European Union or the United Kingdom, your rights under the GDPR include:
Right to access, correct, or delete your data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent.
We process your data based on consent, contract performance, and legal obligations. Contact us at hola@xinu.mx to exercise your rights.
8. Data retention
We retain data only as long as necessary to:
Fulfill the purposes outlined in this policy,
Comply with legal requirements,
Maintain business records and customer service.
9. Security
We implement safeguards to protect your personal data, including encryption and access controls. However, no system is 100% secure, and you share information at your own risk.
10. Changes to this policy
We may update this privacy policy from time to time. The “Effective Date” above reflects the latest version. Continued use of our site constitutes acceptance of the revised terms.
11. Contact us
If you have any questions or concerns, please contact us:
Xinú Perfumes
Email: hola@xinu.mx
Website: https://xinu.mx
